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Home/Terms of Service

Terms of Service

Last updated: July 1, 2026

On This Page

  1. Definitions
  2. Acceptance of Terms
  3. About DashMindsIQ
  4. Use of the Website
  5. Intellectual Property
  6. Service Engagements
  7. Client Obligations
  8. Fees, Payment & GST
  9. Confidentiality
  10. Data Protection & Privacy
  11. AI Services & AI-Generated Outputs
  12. Third-Party Links & Services
  13. Warranties & Disclaimers
  14. Limitation of Liability
  15. Indemnification
  16. Force Majeure
  17. Term & Termination
  18. Assignment
  19. Dispute Resolution
  20. Governing Law & Jurisdiction
  21. Modifications to These Terms
  22. General Provisions
  23. Contact & Legal Notices

IMPORTANT — PLEASE READ CAREFULLY

These Terms of Service constitute a legally binding agreement between you and DashMindsIQ Private Limited. By accessing this Website or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use this Website or engage our services.

NOTE ON LEGAL ADVICE

Nothing on this Website or in these Terms constitutes legal, financial, investment, medical, or other regulated professional advice. All AI-generated outputs, reports, analyses, and recommendations delivered by DashMindsIQ require independent human review and verification before being relied upon for any consequential decision.

1. Definitions

In these Terms of Service, the following words and expressions have the meanings assigned to them below, unless the context requires otherwise:

"Agreement" means these Terms of Service, together with any applicable Statement of Work, Master Services Agreement, Non-Disclosure Agreement, or other written contract executed between DashMindsIQ and the Client.

"AI Output" means any text, code, data, recommendation, analysis, image, audio, video, or other content generated or produced by an artificial intelligence model or system, whether as a standalone deliverable or as a component of a broader Deliverable.

"Client" means the individual, company, or other legal entity that engages DashMindsIQ to provide Services under a Statement of Work or other written engagement agreement.

"Confidential Information" means any information disclosed by one party to the other that is designated as confidential, or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure, including (without limitation) business plans, technical specifications, financial data, client lists, source code, and pricing.

"Deliverable" means any work product, software, report, analysis, design, documentation, AI Output, or other tangible output developed or produced by DashMindsIQ for a Client under a Statement of Work.

"DashMindsIQ" means DashMindsIQ Private Limited, a company incorporated in India with its registered office in Bengaluru, Karnataka, India, including its employees, directors, contractors, and agents.

"DPDP Act" means the Digital Personal Data Protection Act, 2023, as amended or replaced from time to time.

"Force Majeure Event" means any event or circumstance beyond a party's reasonable control, including but not limited to acts of God, natural disasters, pandemics, government orders, war, civil unrest, power outages, internet infrastructure failures, cyberattacks on third-party infrastructure, or failure of third-party cloud or telecommunications providers.

"GST" means Goods and Services Tax as levied under the Goods and Services Tax Act, 2017, and applicable cess, as amended from time to time.

"Intellectual Property Rights" means all patents, copyright, trade marks, service marks, trade secrets, rights in software, database rights, design rights, and all other intellectual property rights, whether registered or unregistered, and including all applications and rights to apply for any of the foregoing, anywhere in the world.

"MSA or Master Services Agreement" means a separate, mutually executed agreement between DashMindsIQ and a Client establishing the general terms governing all Statements of Work between the parties.

"Personal Data" means any data about an individual who is identified or identifiable, as defined in the DPDP Act and, where applicable, the UK General Data Protection Regulation or other applicable data protection legislation.

"Services" means the professional technology, AI, data, marketing, HR, or related services described in a Statement of Work executed between DashMindsIQ and a Client.

"SOW or Statement of Work" means a document executed by both parties specifying the scope of work, Deliverables, milestones, timeline, fees, and any other terms applicable to a specific engagement.

"Website" means the DashMindsIQ website accessible at www.dashmindsiq.com and all sub-pages, portals, and microsites operated by DashMindsIQ.

"You or User" means any individual or entity accessing or using the Website, including prospective clients, current clients, job applicants, and general visitors.

2. Acceptance of Terms

2.1  By accessing or using the Website, or by engaging DashMindsIQ to provide Services, you confirm that: (a) you have read and understood these Terms; (b) you have the legal capacity and authority to enter into this Agreement on behalf of yourself or the entity you represent; and (c) you agree to be bound by these Terms.

2.2  If you are accessing the Website or engaging Services on behalf of a company, organisation, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and these Terms apply to that entity as the User.

2.3  These Terms apply to your use of the Website in its entirety, including all pages, portals, content, and functionality. Where a separately executed MSA or SOW governs a specific engagement, the terms of that agreement shall prevail over these Terms to the extent of any conflict relating to the subject matter of that engagement.

2.4  We recommend that you print or save a copy of these Terms for your records at the time you first access the Website or engage our Services.

3. About DashMindsIQ

3.1  DashMindsIQ Private Limited is a technology and professional services company incorporated in India in 2025. Our registered office and principal place of business is in Bengaluru, Karnataka, India.

3.2  DashMindsIQ provides software development, artificial intelligence, data analytics, cloud infrastructure, digital marketing, HR, and recruitment services to business and individual clients in India and internationally.

3.3  DashMindsIQ currently operates from India only. References to international service delivery in our marketing materials relate to the geographic location of our clients, not to physical offices or legal entities outside India. We do not represent that we have a legal presence in any country other than India at this time.

FORWARD-LOOKING NOTE

DashMindsIQ intends to establish registered business presences in the United Kingdom and the United States in future. When those entities are established, these Terms will be updated to reflect the applicable legal structure and jurisdiction provisions for clients contracting with those entities. Until such time, all agreements are entered into with DashMindsIQ Private Limited under Indian law.

4. Use of the Website

4.1  Permitted uses

You may use the Website to learn about DashMindsIQ's services, submit enquiries and project requests, apply for employment opportunities, and access publicly available information and resources.

4.2  Prohibited conduct

You must not use the Website for any of the following purposes:

  • Violating any applicable local, national, or international law or regulation, including Indian information technology law, the Information Technology Act 2000, and applicable foreign laws where relevant to your use.
  • Attempting to gain unauthorised access to any portion of the Website, our servers, databases, client data, or connected infrastructure.
  • Transmitting, uploading, or distributing malware, viruses, worms, ransomware, or any other harmful or destructive code.
  • Using automated means, including bots, web scrapers, data miners, or crawlers, to access, index, or extract content from the Website without our prior written consent.
  • Reverse engineering, decompiling, or disassembling any software or technology accessible through the Website.
  • Impersonating DashMindsIQ, any DashMindsIQ employee, or any other person or entity, or misrepresenting your affiliation with any person or entity.
  • Collecting or harvesting Personal Data about other users of the Website without authorisation.
  • Using the Website to transmit unsolicited commercial communications (spam), chain letters, or other bulk communications.
  • Engaging in any conduct that interferes with or disrupts the Website, its servers, or its networks, or that could adversely affect the performance of the Website for other users.
  • Using the Website for any purpose that is fraudulent, deceptive, or harmful to DashMindsIQ, its clients, employees, or third parties.

4.3  Your account and credentials

If you are provided with access credentials for a client portal or restricted area of the Website, you are responsible for maintaining the confidentiality of those credentials and for all activities that occur under your account. You must notify us immediately at hello@dashmindsiq.com if you become aware of any unauthorised use of your credentials.

5. Intellectual Property

5.1  Website content

The Website and all its contents — including text, graphics, logos, photographs, illustrations, software, source code, and data — are owned by or licensed to DashMindsIQ and are protected under the Copyright Act 1957 (India), the Trade Marks Act 1999 (India), and other applicable intellectual property legislation. All rights are reserved. You may not reproduce, copy, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Website except: (a) as your computer or device temporarily stores copies in RAM in the ordinary course of normal web browsing; or (b) with our prior written consent.

5.2  Client deliverables

Ownership of Intellectual Property Rights in Deliverables created under a specific engagement is governed by the applicable SOW. Where an SOW provides for transfer of ownership to the Client, that transfer takes effect upon receipt by DashMindsIQ of full payment of all fees due under that SOW and any associated invoices.

5.3  Open-source and third-party components

Deliverables may incorporate open-source software, third-party libraries, frameworks, or tools that are licensed under separate open-source licences (including MIT, Apache 2.0, BSD, GNU GPL, and similar licences). DashMindsIQ will identify material open-source components in the SOW or project documentation where reasonably practicable. Open-source components are not transferred to the Client as owned intellectual property — the Client receives the rights available under the applicable open-source licence. DashMindsIQ's transfer of ownership of custom-developed code to the Client does not extend to, and does not override, the terms of any third-party or open-source licence applicable to incorporated components.

5.4  DashMindsIQ retained rights

Notwithstanding any assignment to a Client, DashMindsIQ retains ownership of: (a) all pre-existing intellectual property it owned before the commencement of any engagement; (b) all general methodologies, frameworks, tools, know-how, and techniques of general applicability that are not specific to the Client's business; and (c) any improvements to DashMindsIQ's general tools or frameworks that arise during the course of an engagement, provided such improvements do not incorporate the Client's Confidential Information. Where a Client wishes to restrict DashMindsIQ's use of engagement-specific knowledge, this must be agreed explicitly in the applicable SOW.

5.5  Feedback

If you submit suggestions, feedback, ideas, or recommendations regarding the Website or our Services, you grant DashMindsIQ a perpetual, irrevocable, worldwide, royalty-free licence to use, copy, modify, and incorporate that feedback into our services and products without obligation or compensation to you.

6. Service Engagements

6.1  All Services provided by DashMindsIQ are governed by a separately executed written agreement — either an MSA together with one or more SOWs, or a standalone SOW — that specifies the scope of work, Deliverables, acceptance criteria, timeline, fees, and any other terms specific to that engagement. DashMindsIQ does not commence work without a signed agreement.

6.2  Information presented on this Website — including descriptions of our services, capabilities, methodologies, case studies, technologies, and team — is provided for general informational purposes only. It does not constitute a binding offer, a guarantee of specific outcomes, or a representation that the capabilities described are available in all configurations or for all client contexts.

6.3  Project timelines, cost estimates, and results described in case studies or testimonials on the Website reflect specific past engagements. DashMindsIQ makes no representation that comparable results will be achieved in future engagements, which depend on factors specific to each client's business, data, technical environment, and requirements.

6.4  DashMindsIQ reserves the right to decline any engagement request at its discretion and without obligation to provide reasons.

7. Client Obligations

Where DashMindsIQ is engaged to provide Services, the Client agrees to:

  • Provide timely access to relevant systems, environments, codebases, data, APIs, accounts, and personnel as reasonably required for DashMindsIQ to perform the agreed Services.
  • Designate a named point of contact with sufficient authority to make decisions, approve Deliverables, and resolve issues on behalf of the Client throughout the engagement.
  • Review Deliverables and provide written feedback within the review periods specified in the applicable SOW. Where no review period is specified, feedback is expected within five (5) business days of delivery.
  • Ensure that all data, content, code, and other materials provided to DashMindsIQ are provided lawfully and do not infringe the Intellectual Property Rights or other rights of any third party.
  • Ensure that any Personal Data provided to DashMindsIQ for processing in connection with the engagement is provided in compliance with the DPDP Act and any other applicable data protection legislation, and that any required consents have been obtained.
  • Maintain current and appropriate data backups independent of any DashMindsIQ-managed systems, and not rely solely on DashMindsIQ for the availability or integrity of production data.
  • Promptly notify DashMindsIQ of any change in the Client's requirements, business environment, or technical context that may materially affect the scope of the engagement.

7.2  If the Client fails to perform any of the above obligations and such failure causes a delay in DashMindsIQ's performance, DashMindsIQ shall: (a) not be in breach of its obligations to the extent such delay is attributable to the Client's failure; (b) be entitled to adjust the project timeline accordingly; and (c) where the delay results in additional cost, be entitled to raise a change order to recover such additional cost, subject to the Client's prior written approval.

8. Fees, Payment & GST

8.1  Fee structure

Fees for Services are set out in the applicable SOW and may be structured as fixed-price, time-and-materials, milestone-based, or monthly retainer arrangements, as agreed between the parties. Where a fixed-price is agreed, any changes to the agreed scope must be captured in a written change order, which may adjust the fee accordingly.

8.2  Invoicing and payment

Unless the applicable SOW specifies otherwise, DashMindsIQ will invoice in accordance with the payment schedule in the SOW. Where no payment schedule is specified, invoices are payable within thirty (30) calendar days of the invoice date. Payment must be made by the method specified in the invoice.

8.3  GST

All fees quoted by DashMindsIQ are exclusive of Goods and Services Tax (GST) unless the SOW or invoice expressly states that GST is included. GST will be charged at the applicable rate as required by law and will be shown separately on all invoices. Clients who are GST-registered in India are responsible for providing their GST registration number for inclusion on the relevant invoices to facilitate input tax credit claims.

8.4  Late payment

If a Client fails to pay any invoice by the due date, DashMindsIQ reserves the right to: (a) charge interest on the overdue amount at a rate of one and a half per cent (1.5%) per month (compounded monthly) or the maximum rate permitted under the Interest Act 1978 (India), whichever is lower; (b) suspend work on the relevant engagement until payment is received; and (c) terminate the relevant SOW on thirty (30) days' written notice if the overdue amount remains unpaid.

8.5  Disputed invoices

If a Client disputes any invoice in good faith, the Client must notify DashMindsIQ in writing within ten (10) business days of the invoice date, specifying the nature of and basis for the dispute. The parties will attempt to resolve the dispute in accordance with clause 19. Undisputed portions of any invoice remain payable on the original due date.

8.6  Expenses

Where an SOW expressly provides for reimbursement of out-of-pocket expenses (such as travel, accommodation, software licences, or third-party API costs), DashMindsIQ will invoice such expenses at cost with supporting documentation. No expenses above the thresholds agreed in the SOW will be incurred without the Client's prior written approval.

9. Confidentiality

9.1  Confidentiality obligations

Each party (the "Receiving Party") that receives Confidential Information from the other party (the "Disclosing Party") agrees to: (a) hold the Confidential Information in strict confidence, using at least the same degree of care it uses to protect its own confidential information (and no less than reasonable care); (b) not use the Confidential Information for any purpose other than performing its obligations or exercising its rights under this Agreement; and (c) not disclose the Confidential Information to any third party without the Disclosing Party's prior written consent, except as provided in clause 9.3 below.

9.2  Definition of Confidential Information — exclusions

The obligations in clause 9.1 do not apply to information that: (a) is or becomes publicly available other than through a breach of this Agreement; (b) the Receiving Party can demonstrate was independently developed by it without reference to the Confidential Information; (c) was already in the Receiving Party's possession without restriction when it was disclosed; or (d) was received from a third party who was free to disclose it without restriction.

9.3  Permitted disclosure

A Receiving Party may disclose Confidential Information to its employees, officers, directors, contractors, advisors, and sub-contractors who: (a) need to know the information for the purposes of the engagement; and (b) are bound by confidentiality obligations at least as protective as those in these Terms. A Receiving Party may also disclose Confidential Information to the extent required by applicable law, court order, or regulatory authority, provided that — where legally permitted — it gives the Disclosing Party prompt written notice before disclosure to allow the Disclosing Party to seek a protective order or other relief.

9.4  Duration of confidentiality obligations

Confidentiality obligations under this clause continue for three (3) years after the expiry or termination of the relevant SOW or MSA, except that obligations with respect to trade secrets and source code shall continue indefinitely for so long as the information remains confidential. Where a Mutual Non-Disclosure Agreement has been separately executed by the parties, that NDA shall supplement (and not replace) the obligations in this clause, and the more protective provision shall apply.

9.5  Return of Confidential Information

Upon written request following the expiry or termination of an engagement, each party will promptly return or securely destroy the other party's Confidential Information, and will confirm such return or destruction in writing. Confidential Information retained in secure electronic backup systems in the ordinary course of business need not be specifically destroyed, but remains subject to the obligations of this clause.

10. Data Protection & Privacy

10.1  DashMindsIQ processes Personal Data in connection with the operation of the Website and the provision of Services in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and any other applicable data protection legislation. Our Privacy Policy, available at www.dashmindsiq.com/privacy-policy, sets out in detail how we collect, use, store, and protect Personal Data, and the rights available to individuals whose data we process. These Terms incorporate the Privacy Policy by reference.

10.2  By using the Website, submitting an enquiry, applying for a position, or engaging our Services, you acknowledge that you have read and understood our Privacy Policy and that we process your Personal Data in accordance with it.

10.3  Our use of cookies and similar tracking technologies on the Website is governed by our Cookie Policy, available at www.dashmindsiq.com/cookie-policy. By continuing to use the Website, you consent to our use of cookies as described in the Cookie Policy.

10.4  Where DashMindsIQ processes Personal Data on behalf of a Client as a data processor (as defined under the DPDP Act), the parties will enter into a Data Processing Agreement that sets out the subject matter, duration, nature, and purpose of the processing, the type of Personal Data, the categories of data principals, and the obligations and rights of both parties. Any Data Processing Agreement forms part of the Agreement and is incorporated by reference into the applicable SOW.

10.5  Where DashMindsIQ provides services to clients outside India, it will comply with the data protection requirements of the applicable jurisdiction to the extent required by law, including — where applicable — the UK General Data Protection Regulation or the EU General Data Protection Regulation.

11. AI Services & AI-Generated Outputs

11.1  Nature of AI outputs

DashMindsIQ builds, deploys, and integrates artificial intelligence systems, large language models, and machine learning models as part of its Services. AI Outputs — including text, code, analysis, recommendations, classifications, summaries, and predictions — are produced by probabilistic computational processes and are inherently subject to limitations including factual errors, hallucinations, bias, inconsistency, and incompleteness.

11.2  No professional advice

AI Outputs provided by DashMindsIQ do not constitute legal, financial, investment, medical, tax, accounting, regulatory, or other professional advice. AI Outputs are informational in nature and must not be relied upon as a substitute for the advice of a qualified professional in the relevant field.

11.3  Human review required

All AI Outputs must be reviewed and verified by a competent human professional before being used to make any consequential decision — including (without limitation) decisions affecting health, safety, financial matters, legal rights, employment, or access to services. The Client is solely responsible for ensuring that appropriate human oversight is applied to all AI Outputs before they are acted upon.

11.4  Accuracy limitations

DashMindsIQ does not warrant the accuracy, completeness, reliability, or fitness for any particular purpose of any AI Output. Performance metrics and accuracy benchmarks communicated during project scoping are based on evaluation data and testing conditions, and actual production performance may differ depending on input data quality, use case, and deployment environment.

11.5  Model drift and maintenance

AI model performance may degrade over time as the distribution of input data in production diverges from the data on which the model was trained. Unless a maintenance or monitoring SOW is in place, DashMindsIQ has no obligation to monitor or maintain AI systems after initial deployment. Where ongoing AI model management is required, the Client should engage DashMindsIQ under an appropriate managed services SOW.

11.6  Third-party AI models

DashMindsIQ may integrate third-party foundation models and AI services (including but not limited to models provided by Anthropic, OpenAI, Google, Meta, and Microsoft) into its deliverables. The behaviour, availability, pricing, and terms of such third-party models are outside DashMindsIQ's control. DashMindsIQ does not warrant the performance or availability of any third-party AI model and is not responsible for changes made by third-party model providers that affect the performance of integrated AI systems.

CRITICAL — AI OUTPUT DISCLAIMER

AI Outputs may contain errors. Do not act on AI-generated content without independent human review and verification. DashMindsIQ expressly disclaims any liability for decisions made on the basis of unverified AI Outputs.

12. Third-Party Links & Services

12.1  The Website may contain links to third-party websites, platforms, tools, and resources that are not owned or controlled by DashMindsIQ. These links are provided for your convenience and information only. DashMindsIQ has no control over, and accepts no responsibility or liability for, the content, privacy practices, availability, security, accuracy, or legality of any third-party website or resource.

12.2  Linking to a third-party website does not imply DashMindsIQ's endorsement of, or association with, that website, its content, or its operators. If you decide to access a linked third-party website, you do so entirely at your own risk and subject to that website's terms and conditions and privacy policy.

12.3  DashMindsIQ's Services may involve the use of third-party software platforms, APIs, cloud services, and tools. DashMindsIQ will identify material third-party dependencies in the applicable SOW. Third-party services are subject to their own terms, pricing, and availability, which are outside DashMindsIQ's control. DashMindsIQ is not liable for any service interruption, data loss, or cost increase caused by changes to third-party service terms or availability.

13. Warranties & Disclaimers

13.1  THE WEBSITE AND ALL CONTENT ON IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE WEBSITE WILL BE FREE FROM ERRORS, INTERRUPTION, OR HARMFUL COMPONENTS.

13.2  DashMindsIQ does not warrant that: (a) the Website will be available continuously or at any particular time; (b) the content on the Website is accurate, complete, or current; or (c) use of the Website will achieve any particular result.

13.3  Warranties relating to the quality, fitness for purpose, and performance of specific Deliverables and Services are set out exclusively in the applicable SOW or MSA. Unless the SOW expressly provides otherwise, DashMindsIQ's warranty for any Deliverable is limited to a period of thirty (30) calendar days from the date of acceptance of that Deliverable, during which DashMindsIQ will correct material defects that prevent the Deliverable from materially conforming to the agreed specifications.

13.4  For the avoidance of doubt, DashMindsIQ does not warrant that any software, system, or AI system developed or deployed by it will be free from security vulnerabilities, will meet any particular security standard, or will be immune to cyberattack. Security testing and ongoing security monitoring must be addressed in the relevant SOW.

14. Limitation of Liability

14.1  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DASHMINDSIQ SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO: (a) YOUR USE OF, OR INABILITY TO USE, THE WEBSITE; (b) ANY CONTENT ON THE WEBSITE; (c) THE PROVISION OR FAILURE TO PROVIDE SERVICES; OR (d) ANY AI OUTPUT — REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT DASHMINDSIQ WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2  THE TYPES OF EXCLUDED DAMAGES INCLUDE, WITHOUT LIMITATION: LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF GOODWILL, LOSS OF ANTICIPATED SAVINGS, AND BUSINESS INTERRUPTION.

14.3  SUBJECT TO CLAUSE 14.4, DASHMINDSIQ'S TOTAL AGGREGATE LIABILITY TO YOU (WHETHER IN CONTRACT, TORT INCLUDING NEGLIGENCE, BREACH OF STATUTORY DUTY, OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF THE WEBSITE SHALL NOT EXCEED THE GREATER OF: (a) THE FEES ACTUALLY PAID BY YOU TO DASHMINDSIQ UNDER THE RELEVANT SOW IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (b) INDIAN RUPEES TEN THOUSAND (INR 10,000) WHERE NO FEES HAVE BEEN PAID.

14.4  Nothing in these Terms shall limit or exclude DashMindsIQ's liability for: (a) death or personal injury caused by DashMindsIQ's negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot lawfully be limited or excluded under applicable law.

14.5  Limitations of liability specific to a client engagement — including the liability cap for service-specific claims — are set out in the applicable SOW or MSA. In the event of a conflict between the liability cap in clause 14.3 and the cap in a specific SOW, the cap in the SOW shall prevail in respect of claims arising from that engagement.

15. Indemnification

15.1  To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless DashMindsIQ and its directors, officers, employees, contractors, agents, and affiliates ("Indemnified Parties") from and against any and all third-party claims, demands, actions, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  • your use of, or access to, the Website in violation of these Terms;
  • your breach of any representation, warranty, or obligation under these Terms;
  • any data, content, code, or materials provided by you to DashMindsIQ that infringe the Intellectual Property Rights or other rights of any third party, or that violate any applicable law;
  • any misuse of Deliverables or AI Outputs by you or any person to whom you provide them, including use without appropriate human review or use for a purpose outside the agreed scope;
  • your failure to obtain any consent, permission, or authorisation required for DashMindsIQ to process Personal Data provided by you; or
  • any claim by a third party arising from your use of a Deliverable in a manner inconsistent with the applicable SOW.

15.2  DashMindsIQ reserves the right, at its own expense, to assume exclusive control of any matter subject to indemnification by you. You will cooperate fully with DashMindsIQ in asserting any available defences.

16. Force Majeure

16.1  Neither party shall be in breach of this Agreement, nor liable for any failure or delay in performance, to the extent such failure or delay is caused by a Force Majeure Event, provided that the affected party: (a) notifies the other party in writing as soon as reasonably practicable after the Force Majeure Event occurs; and (b) uses reasonable efforts to mitigate the effects of the Force Majeure Event and to resume performance as soon as reasonably practicable.

16.2  Force Majeure Events include, without limitation: acts of God; natural disasters (including flood, earthquake, storm, and epidemic or pandemic); acts of war, terrorism, or civil unrest; government actions, sanctions, or orders that materially prevent performance; power outages; failure of the internet or public telecommunications infrastructure; cyberattacks or distributed denial-of-service attacks on third-party infrastructure relied upon by DashMindsIQ; and failures of third-party cloud providers or SaaS platforms upon which DashMindsIQ depends.

16.3  If a Force Majeure Event continues for more than thirty (30) consecutive calendar days, either party may terminate the affected SOW on written notice to the other party, without liability on either side (other than in respect of fees owed for work already performed to the date of the Force Majeure Event).

16.4  This clause does not apply to payment obligations — the Client remains obligated to pay any fees that became due before the Force Majeure Event occurred.

17. Term & Termination

17.1  These Terms take effect when you first access the Website or engage DashMindsIQ's Services and continue in effect until terminated as set out below.

17.2  DashMindsIQ reserves the right to suspend or terminate your access to the Website at any time, with or without notice, for conduct that: (a) violates these Terms; (b) is harmful to DashMindsIQ, its clients, employees, or third parties; or (c) violates any applicable law.

17.3  Termination of your access to the Website does not terminate any SOW or MSA currently in effect between DashMindsIQ and the Client, which is governed by its own termination provisions.

17.4  Provisions of these Terms that by their nature should survive termination will survive, including (without limitation): clauses 5 (Intellectual Property), 9 (Confidentiality), 10 (Data Protection), 14 (Limitation of Liability), 15 (Indemnification), 19 (Dispute Resolution), and 20 (Governing Law).

18. Assignment

18.1  You may not assign, transfer, novate, charge, sub-contract, or otherwise deal with any of your rights or obligations under these Terms or any SOW without DashMindsIQ's prior written consent.

18.2  DashMindsIQ may assign any of its rights or obligations under these Terms or any SOW to: (a) any affiliate or related entity; or (b) any successor entity arising from a merger, acquisition, or sale of substantially all of DashMindsIQ's business assets, provided that DashMindsIQ notifies the Client in writing within thirty (30) days of such assignment and the assignee agrees to be bound by the terms of the applicable SOW.

18.3  Any purported assignment in breach of this clause shall be void.

19. Dispute Resolution

19.1  Good-faith negotiation (mandatory first step)

Before commencing any formal legal proceedings, the party asserting a claim must first notify the other party in writing, describing the nature of the dispute and the relief sought. The parties agree to negotiate in good faith to resolve the dispute within thirty (30) calendar days of receipt of such notice (the "Negotiation Period"). Neither party may commence arbitration or court proceedings until the Negotiation Period has expired, unless urgent injunctive or other interim relief is required to prevent irreparable harm.

19.2  Arbitration (if negotiation fails)

If a dispute is not resolved within the Negotiation Period, either party may refer it to binding arbitration. The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996 (India), as amended. The following terms apply:

  • The arbitration shall be conducted by a sole arbitrator, mutually appointed by the parties. If the parties cannot agree on an arbitrator within fifteen (15) days of one party requesting arbitration, the arbitrator shall be appointed by the relevant authority under the Arbitration and Conciliation Act, 1996.
  • The seat and venue of arbitration shall be Bengaluru, Karnataka, India.
  • The language of the arbitration shall be English.
  • The arbitral award shall be final and binding on both parties.
  • Each party shall bear its own costs of the arbitration unless the arbitrator awards otherwise.

19.3  Court proceedings

Notwithstanding clause 19.2, either party may seek emergency injunctive or other interim relief from a competent court of jurisdiction without first exhausting the dispute resolution procedures above. Subject to clause 19.2, both parties irrevocably submit to the exclusive jurisdiction of the courts described in clause 20.2 for any claim or dispute that is not subject to arbitration under this clause.

20. Governing Law & Jurisdiction

20.1  These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes), are governed by and construed in accordance with the laws of the Republic of India, including but not limited to the Indian Contract Act 1872, the Information Technology Act 2000, and the Digital Personal Data Protection Act 2023.

20.2  Subject to clause 19 (Dispute Resolution), the parties irrevocably submit to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India for the resolution of any dispute that is not subject to arbitration under these Terms.

20.3  If these Terms or any SOW is entered into with a Client outside India, the governing law remains Indian law unless the applicable SOW expressly designates a different governing law for that specific engagement. DashMindsIQ does not operate under any other governing law by default at this time.

INTERNATIONAL CLIENTS — NOTE

DashMindsIQ currently operates exclusively under Indian law and from India only. Clients based outside India who require a different governing law (for example, English law or the law of a specific US state) should raise this requirement during the contract negotiation stage, before execution of the applicable SOW. DashMindsIQ will consider reasonable requests on a case-by-case basis.

21. Modifications to These Terms

21.1  DashMindsIQ reserves the right to amend, update, or replace these Terms at any time. The current version of these Terms, along with the effective date and version number, is always available at www.dashmindsiq.com/terms-of-service.

21.2  Where changes are material — meaning they affect your rights or obligations in a significant way — DashMindsIQ will provide at least fourteen (14) days' advance notice by: (a) posting a prominent notice on the Website; and/or (b) sending an email to the address on record for registered users or active clients. Non-material changes (such as clarifications, corrections of typographical errors, or updates to our contact details) take effect immediately upon posting.

21.3  Your continued use of the Website, or continued engagement of Services under an active SOW, after the effective date of any amended Terms constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Website and — where applicable — notify DashMindsIQ in writing before the effective date of the changes.

21.4  Changes to these Terms do not amend or override the terms of any SOW or MSA already executed between DashMindsIQ and a Client, unless the parties expressly agree in writing to incorporate the updated Terms into that existing agreement.

21.5  The version number and effective date at the top of this document will be updated each time these Terms are materially amended. We recommend that you review these Terms periodically.

22. General Provisions

22.1  Entire agreement

These Terms, together with the Privacy Policy, Cookie Policy, and (where applicable) any SOW, MSA, NDA, or Data Processing Agreement executed between the parties, constitute the entire agreement between you and DashMindsIQ in relation to the subject matter hereof and supersede all prior representations, negotiations, discussions, and agreements relating to that subject matter.

22.2  Severability

If any provision of these Terms is found by a court or arbitral tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect to the fullest extent permitted by law. The parties agree to replace any severed provision with a valid and enforceable provision that achieves, as closely as possible, the original intent and economic effect of the severed provision.

22.3  Waiver

No failure or delay by DashMindsIQ in exercising any right, power, or remedy under these Terms shall constitute a waiver of that right, power, or remedy. A waiver of any breach or default does not constitute a waiver of any subsequent breach or default. No waiver is effective unless it is made in writing and signed by an authorised representative of DashMindsIQ.

22.4  No partnership or agency

Nothing in these Terms creates a partnership, joint venture, franchise, employment relationship, or agency between you and DashMindsIQ. Neither party has the authority to bind the other party in any way.

22.5  Rights of third parties

These Terms do not confer any rights on any third party under the Indian Contract Act 1872 or otherwise. Only the parties to these Terms may enforce them.

22.6  Language

These Terms are written in the English language. In the event of any conflict between the English version and any translation, the English version shall prevail.

22.7  Headings

Section and clause headings are for convenience only and shall not affect the interpretation of these Terms.

23. Contact & Legal Notices

If you have any questions about these Terms, wish to report a concern, or need to serve formal legal notice on DashMindsIQ, please contact us using the details below:

DashMindsIQ Private Limited

Registered office: Bengaluru, Karnataka, India

General enquiries: hello@dashmindsiq.com

Legal & compliance: legal@dashmindsiq.com

Data protection: privacy@dashmindsiq.com

Website: www.dashmindsiq.com

Formal legal notices must be sent to the legal@dashmindsiq.com email address and must clearly state the nature of the notice, the provisions of the Agreement being invoked, and the relief sought. We aim to acknowledge receipt of formal legal notices within two (2) business days.

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